Privacy Policy Overview

Your privacy is important to us. This policy outlines how your personal data is collected, used, and protected when you visit nexoriaqe.com.

Information We Collect

We collect only the personal data necessary to deliver and improve our services.

• Contact details you provide, such as name, email, and phone, for communication purposes.
• Session notes or communication records generated through your interactions with our platform.
• Technical data such as IP address, device type, and usage statistics, for security and analytics.
• Feedback or inquiries you voluntarily submit through contact forms or email.

How We Use Information

Your data enables us to offer tailored, confidential, and effective emotional support.

• Provide, customize, and manage emotional intelligence services requested by you.
• Improve our platform’s usability and monitor service quality.
• Respond to your communications or fulfill requests you submit to us.
• Maintain compliance with legal and regulatory requirements in Canada.

Legal Basis for Processing

Our data practices comply with applicable Canadian privacy laws and regulations.

We process your personal data with your explicit consent, fulfilment of a contract, or to meet our legal obligations. You may withdraw consent at any time.

Information Sharing

Your personal data is not sold and is only shared as required for service delivery or legal purposes.

• Service providers or partners who process data on our behalf under confidentiality agreements.
• Regulatory authorities if legally required to disclose certain information.
• Third parties involved in business transfers, only where permitted by privacy law.

Data Security

We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. While we strive for strong security, no method is completely risk-free. We regularly review and update our measures to meet current standards.

Your Rights

You have legal rights regarding your personal data under Canadian law.

• Request access to the personal data we hold about you at any time.
• Request correction or deletion of inaccurate or unnecessary personal information.
• Object to, or restrict, processing of your data under certain circumstances.
• Withdraw your consent where processing is based on your explicit agreement.

Cookies and Tracking

We use essential and performance-enhancing cookies to understand website activity. Non-essential cookies require your consent, and you may review your preferences at any time.

Cookie Policy details Cookie Policy details

Contact Us

For privacy concerns, questions, or to exercise your rights, contact us using the information below.

Policy Changes and Updates

We may update this policy to reflect changes in our practices or the law. The revised policy will be posted here and the date updated below.